Terms of Service

1. Acceptance of Terms

These Terms of Service govern your access to and use of PulseSSL, including our website, certificate checking tools, monitored domain features, notifications, account pages, and related services.

By accessing or using PulseSSL, creating an account, adding a monitored domain, or purchasing a paid plan, you agree to these Terms. If you do not agree, you may not use the Service.

2. Service Description

PulseSSL provides SSL certificate monitoring, certificate expiration checks, issuer and validity details, email reminders, and related operational tooling for websites, APIs, checkout pages, client sites, and other internet-facing domains.

The Service is designed to help you identify certificate expiration risk. It does not renew certificates for you, replace your hosting provider, replace your certificate authority, or guarantee uninterrupted availability of any monitored domain.

3. Accounts and Account Security

Some features require an account. You agree to provide accurate, current, and complete account information and to keep that information updated.

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You must notify us promptly if you believe your account has been compromised or used without authorization.

We may refuse, suspend, or terminate access if account information is inaccurate, if the account is used in a way that violates these Terms, or if continued access creates operational, legal, or security risk.

4. Subscriptions and Billing

PulseSSL may offer free and paid plans. Paid plans may include limits such as monitored domain count, check frequency, notification features, usage allowances, or other entitlements described on the pricing page or checkout page.

When you purchase a paid plan, you authorize us and our payment processor to charge the payment method you provide for applicable fees, taxes, and renewal charges. Payments are processed by third-party payment providers, and we do not store full payment card details.

Unless stated otherwise at checkout, subscriptions renew automatically until cancelled. Cancelling a subscription stops future renewals but does not automatically refund charges already paid.

5. Fee Changes

We may change plan pricing, features, usage limits, or billing terms from time to time. If a fee change affects an existing paid subscription, we will make reasonable efforts to provide notice before the change takes effect.

Fee changes will apply to future billing periods, renewals, or new purchases unless otherwise stated at checkout or required by law.

6. Refunds

Refund eligibility is described in our Refund Policy and in any billing terms presented at checkout. Except where required by law or expressly stated in our Refund Policy, paid fees are non-refundable.

We may decline refund requests connected to consumed usage, violation of these Terms, user error, external provider issues, or requests made outside the applicable refund window.

Review the Refund Policy for more information.

7. Acceptable Use

You agree not to use PulseSSL to violate laws, infringe rights, disrupt the Service, probe infrastructure without authorization, abuse rate limits, interfere with other users, transmit malicious code, or attempt to gain unauthorized access to systems or data.

You may only add domains that you own, administer, monitor for a client, or are otherwise authorized to check. You are responsible for ensuring that your monitoring activity is lawful and permitted.

8. Domain Monitoring and User Responsibility

You are responsible for ensuring that you have the right to monitor any domain, hostname, website, API endpoint, or SSL certificate that you add to PulseSSL. You may only monitor domains that you own, administer, monitor for a client, or are otherwise authorized to check.

PulseSSL does not renew, install, deploy, configure, validate, or manage SSL certificates on your behalf. You remain solely responsible for certificate renewal, certificate deployment, DNS and hosting configuration, incident response, and the availability of your production systems.

PulseSSL is not a replacement for your own operational monitoring, security review, compliance process, hosting provider, certificate authority, or internal renewal workflow.

9. Monitoring Data and Alerts

PulseSSL may collect and process technical data related to monitored domains, including hostnames, SSL certificate metadata, issuer information, validity dates, check results, notification settings, and event history.

Alerts, reminders, dashboards, and certificate checks are provided for operational awareness. We do not guarantee that every certificate issue will be detected, that every reminder will be delivered, or that data will always be current, complete, or error-free.

Alerts may be affected by email delivery failures, spam filters, incorrect notification settings, network issues, DNS changes, certificate authority behavior, third-party outages, or other factors outside our control.

10. Third-Party Services

PulseSSL may rely on third-party services for hosting, authentication, email delivery, analytics, payments, infrastructure, and other operational needs. These providers may have their own terms and privacy practices.

We are not responsible for third-party websites, providers, integrations, outages, policies, content, or services that are not owned or controlled by PulseSSL.

11. Termination

You may stop using PulseSSL at any time. If your account includes a paid subscription, you should cancel it through the available billing flow or by contacting support.

We may suspend or terminate access to the Service immediately if you breach these Terms, create security or operational risk, fail to pay applicable fees, misuse the Service, or if we are required to do so by law.

After termination, provisions that by their nature should survive will remain in effect, including payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute-related provisions.

12. Intellectual Property

PulseSSL, including its software, design, user interface, branding, documentation, and original content, is owned by PulseSSL or its licensors and is protected by applicable intellectual property laws.

These Terms do not grant you ownership of PulseSSL or any right to use our branding except as necessary to access and use the Service as permitted.

13. Indemnification

You agree to defend, indemnify, and hold harmless PulseSSL and its owners, employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, costs, and expenses arising from your use of the Service, your monitored domains, your breach of these Terms, or your violation of law or third-party rights.

14. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, PulseSSL disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

We do not warrant that the Service will be uninterrupted, secure, error-free, free from harmful components, or that certificate checks and notifications will meet your requirements.

15. Limitation of Liability

To the maximum extent permitted by law, PulseSSL will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, or production availability.

Our total liability for any claim related to the Service will not exceed the amount you paid to PulseSSL for the Service in the three months before the event giving rise to the claim, or one hundred U.S. dollars if you have not paid for the Service.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which the operator of PulseSSL is established, unless otherwise required by applicable law, without regard to conflict of law principles. If any provision is held invalid or unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other right.

17. Changes to Terms

We may modify these Terms from time to time. When we make changes, we will update the effective date on this page and may provide additional notice for material changes.

Your continued use of PulseSSL after updated Terms become effective means you accept the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

18. Privacy Policy

Your use of PulseSSL is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information and monitoring data.

Review the Privacy Policy for more information.

19. Contact Us

If you have questions about these Terms, contact us at support@pulsessl.com.

Email: support@pulsessl.com